ezpixy respects your privacy. This policy explains how we collect, use, store, and protect your information when you use our AI-powered ecommerce image generation platform.
Last updated: 2026-06-01
This page now follows the same editorial reading rhythm as the rest of the public marketing site.
We collect information you provide when creating an account (email address, name, profile picture from authentication providers), images you upload for AI processing, text prompts you submit for generation, and usage data including generation history and credit consumption. We also collect standard web analytics data such as page views and browser information to improve our service.
Your information is used to provide and improve the ezpixy service: processing uploaded images through AI models, generating images based on your prompts, managing your account and credits, communicating service updates and account notifications, and analyzing usage patterns to improve platform performance. We do not sell your personal data or uploaded images to third parties.
Images you upload are transmitted to our AI model providers (including Google Gemini and Doubao Seedream) solely for the purpose of generating requested outputs. Uploaded images are stored temporarily for processing and may be retained in your generation history for your convenience. Generated images belong to you and are not used to train AI models unless you explicitly opt in.
We implement industry-standard security measures including encryption in transit (TLS) and at rest to protect your data. User uploads and generated images are stored on secure cloud infrastructure (Cloudflare R2). We retain your data only for as long as necessary to provide the service or as required by law. You may request deletion of your account and associated data at any time.
We use third-party services to operate the platform: authentication providers (Google OAuth for sign-in), AI model providers (Google Gemini API, Volcengine ARK for Doubao Seedream), cloud storage (Cloudflare R2), analytics services, and payment processing (CREEM). Each provider has its own privacy policy governing data they process on our behalf.
We use essential cookies for authentication and session management. We may use analytics cookies to understand how users interact with our platform and improve the experience. You can control cookie preferences through your browser settings. We do not use tracking cookies for advertising purposes.
Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal data. You may also have the right to object to or restrict certain processing activities. To exercise these rights, contact us at support@ezpixy.com. We will respond to verified requests within the timeframe required by applicable law.
ezpixy is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information promptly.
Your data may be processed in countries outside your jurisdiction, including the United States and China, where our service providers operate. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
We may update this Privacy Policy from time to time. Material changes will be communicated via email or through the platform. Continued use after changes become effective constitutes acceptance of the revised policy.
For privacy-related inquiries, data access requests, or to report concerns, please contact us at support@ezpixy.com. We take your privacy seriously and will respond promptly.
Contact us at support@ezpixy.com or explore the workspace and blog for more information.